General Data Protection Regulation (GDPR)
Protection of Personal Information Act (POPI) Compliance Statement
This notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA).
At the Digital Marketing Academy we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
About the company
Digital Marketing Academy
The Information we collect
We collect and process your personal information primarily to contact you in order to better understand your needs and provide services that meet those needs. We will gather your contact information, including your name and email address, for this purpose.
When you provide us with your personal information, we collect it directly from you. Wherever feasible, we will let you know what information is required and what information is optional.
Cookies, which allow us to gather normal internet visitor usage information, may be used to collect website usage information.
Personal identification information
Personal identifiable information about Users is collected in a variety of ways on our Site, including, but not limited to, when Users visit our site, fill out a form, and in conjunction with other activities, services, features, or resources we make accessible. Users may be requested for their name, email address, and phone number, as appropriate. Users may, however, visit our Site without revealing their identities. Users' personal identification information will only be collected if they willingly provide it to us. Users have the option to refuse to provide personally identifiable information, but doing so may restrict them from participating in certain Site-related activities.
Non-personal identification information
When Users engage with our Site, we may gather non-personal identification information about them. Non-personal identifying information may include the browser name, the type of computer, and technical information about a User's means of access to our Site, such as the operating system and the Internet service providers used, as well as other similar data.
How we use your information
We will only use your personal information for the purposes for which it was gathered and for which you have given your consent. In addition, your information may be kept for legal or research purposes if necessary.
- To collect contact information;
- For security purposes, to confirm and verify your identity or that you are an authorized user;
- To detect and prevent fraud, crime, money laundering, or other malpractice;
- To conduct market or customer satisfaction research or statistical analysis;
- For audit and record keeping purposes; in connection with legal proceedings
Disclosure of information
Your personal information may be shared with our service providers that assist us in delivering products or services to you. We have agreements in place to ensure that they follow the Protection of Personal Information Act's privacy regulations (POPIA).
- We may also share your information if we have a legal or industry-wide obligation or right to do so;
- Or if we feel it is necessary to safeguard our rights.
We are required by law to provide proper protection for the personal information we collect and to prevent unauthorized access to and use of such data. We will continue to assess our security measures and related processes on an ongoing basis to guarantee that your personal information is kept safe.
Our security policies and procedures cover:
- Physical security;
- Computer and network security;
- Access to personal information;
- Secure communications;
- Security in contracting out activities or functions;
- Retention and disposal of information;
- Acceptable usage of personal information;
- Governance and regulatory issues;
- Monitoring access and usage of private information;
- Investigating and reacting to security incidents.
We impose adequate security, privacy, and confidentiality duties on third parties when we deal with them to guarantee that personal information that we are responsible for is kept secure.
We will make certain that anybody to whom we disclose your personal information promises to treat it with the same level of care that we do.
Web browser cookies
To improve the User's experience on our site, "cookies" may be used. Cookies are stored on a user's hard drive by their web browser for record-keeping and sometimes to track information about them. Users can set their web browser to reject cookies or to notify them when cookies are sent. If they do, be aware that some areas of the Site may become inaccessible.
Third party websites
Our Site may contain advertising or other content that directs users to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the information or links that appear on these sites, and we are not liable for the practices of websites that are linked to or from ours. Furthermore, the material and links on these sites or services may be continually changing. These sites and services may have their own policies about privacy and customer service. Browsing and interaction on any other website, including those that connect to our Site, is governed by the terms and conditions of that website.
Our Rights: Access to information
You have the right to a copy of the personal information we have on file for you. Simply contact us at the numbers/addresses listed on our website and let us know what information you need. Before we can provide details about your personal information, we'll require a copy of your ID card to authenticate your identification.
Please note that any such access request may be subject to a payment of a legally allowable fee.
Correction of your information
You have the right to request that your personal information be updated, corrected, or deleted. Before making any changes to personal information we may have about you, we will need a copy of your ID card to validate your identity. If you could just keep your personal information up to date, that would be great.
Definition of personal information
"Personal information," according to the Act, is information about an identifiable, living, natural person, or, if relevant, an identifiable, existing juristic person. COR Concepts additionally considers the following items as personal information in accordance with the POPI Act:
- All addresses including residential, postal and email addresses.
- Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.
How to contact us
How we use collected information
Digital Marketing Academy may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests.
How we protect your information
To protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data maintained on our Site, we utilize appropriate data collection, storage, and processing methods and security measures.
Sharing your personal information
We do not sell, trade, or rent personal identifiable information about our users to anybody else. For the purposes described above, we may share generic aggregated demographic information about visitors and users that is not linked to any personal identifiable information with our business partners, trusted affiliates, and advertising.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.